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Customer Care Representative 160 views

Customer Care Representative
Published: 01/10/2017

Job Location:
Auckland or Christchurch
New Zealand
Job Type: Permanent
Work Type: Part Time
Category: Customer Service
If you’re familiar with the idea that attitude is everything, read on.

We’re looking for a special someone who thinks like us; who believes in making dreams come true, and really values people!

In this role you will be our guest’s first point of contact, once they have booked their dream holiday. You will need to love dealing with people, by phone, via email or in person to ensure they have the adventure of a lifetime. ‘Helpful’ is your middle name; our guests will be dazzled by your focus on their needs. You’ll also be organised, hard-working and a team player.

You’ll answer our phones and respond to emails in a prompt and professional manner. You’ll also support our customer services team by greeting and looking after our guests when they arrive to pick up their motorhomes. While usually behind-the-scenes, you’ll have plenty of opportunity to display your natural flair with people. No two days will be the same, giving you variety and challenge. As our ambassador, you play a huge role in creating a first impression and in delivering a dream holiday to our customers.

You must have:

. Exceptional verbal and written communication skills

. Passion for as well as proven experience in customer services

. A legal right to work in the NZ for at least 1 year

. A full, clean drivers licence

At Wilderness, we love what we do and we believe that’s why we’re the first choice for so many motorhome adventurers. Our team walk the talk with plenty of opportunity to have fun on the job, contribute, grow and even to exercise their own spirit of adventure in our premium motorhomes.

We’ve built our reputation for unmatched customer service and satisfaction into one of the country’s most dynamic companies. We pay attention to the little things and we never lose sight of our founding values; people, passion and simply, to provide the best holiday in the world.

If you are ready to impress us with your energy and customer focus, brace yourself for adventure and seize the opportunity to join a tourism leader.

This part-time position offers the flexibility of a work life balance and may be just the perfect position you are looking for. If so, please phone 09 281 3619 to leave a voicemail message for us today!

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